Virtual team communication to improve employees’ financial well-being and task performance

Economic Annals-XXI: Volume 197, Issue (5-6), Pages: 24-31

Citation information:
Arifin, Z., Said, M., & Said, L. R. (2022). Virtual team communication to improve employees’ financial well-being and task performance. Economic Annals-XXI, 197(5-6), 24-31. doi:

Zainal Arifin
MSc (Economics),
Banjarmasin National College of Economics
(Sekolah Tinggi Ilmu Ekonomi Indonesia Banjarmasin)

Kota Banjarmasin, 70124, Indonesia

Meldasari Said
MSc (Economics),
Banjarmasin National College of Economics
(Sekolah Tinggi Ilmu Ekonomi Indonesia Banjarmasin)

Kota Banjarmasin, 70124, Indonesia

Laila Refiana Said
PhD (Economics),
Faculty of Economics and Business,
University of Lambung Mangkurat Banjarmasin
Kota Banjarmasin, 70123, Indonesia

Virtual team communication to improve employees’ financial well-being and task performance

Abstract. The COVID-19 pandemic has forced almost all countries in the world to implement lockdowns. The impact of the COVID-19 pandemic is work from home. This study examines employee preferences and organizational support directly and indirectly through virtual teamwork communication on employee task performance and Financial Well-being. This study used the descriptive qualitative method. The study involved 156 employees working in education, telecommunications, transportation and health in South Kalimantan, Indonesia. Sampling was carried out randomly among employees in the research department. The reliability of the research tool is above the acceptable level with Cronbach’s alpha above 0.70. The data analysis used is path analysis. The results showed that employee preferences and organizational support had a direct effect on Financial Well-being and task performance. Virtual team communication can mediate influence in enhancing the relationship between employee preferences and organizational support. The research implication shows that well-functioning virtual team communication can contribute to improved work performance as well as Financial Well-being. Therefore, collaborative support is needed, both individual and organizational support.

Keywords: Employee Preferences; Organizational Support; Virtual Team Communication; Task Performance; Financial Well-being

JEL Classіfіcatіon: J17; J18; I30 ; H75

Acknowledgements and Funding: The authors received no direct funding for this research.

Contribution: The authors contributed equally to this work.

Data Availability Statement: All data will be available upon request.



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Received 20.09.2021
Received in revised form 22.01.2022
Accepted 26.01.2022
Available online 22.06.2022