The agent’s personality versus effectiveness of life insurance companies

Economic Annals-XXI: Volume 125, Issue 1-2(1), Pages: 84-87

Citation information:
Balewski, B., & Janowski, A. (2013). The agent’s personality versus effectiveness of life insurance companies. Economic Annals-XXI, 1-2(1), 84-87. https://ea21journal.world/index.php/ea-v125-23/


Błażej Balewski
PhD (Economics),
Dean, Management and Economics Faculty,
High School of Managers in Konin, Republic of Poland
blazej@balewski.pl

Andrzej Janowski
PhD (Economics),
Headmaster, Insurance and Banking Faculty,
High School of Managers in Konin, Republic of Poland
andrzej.j@poczta.fm

The agent’s personality versus effectiveness of life insurance companies

Abstract. Insurance business is a part of every economy. Its importance is unquestionable. The insurance as a product allows reducing of the operational and disaster based risks and compensates their realization. This is particularly significant in the context of global oriented operations and social security or pension plans.

Keywords: Agents; Effectiveness; Insurance; Management; Personality; Provision

JEL Classification: M12; M21

References

  1. Locke, E. (1824). The Works of John Locke in Nine Volumes. Rivington, 1824, p. 12.
  2. Allport, F. (1921). Personality traits: their classification and measurement. Journal of Abnormal and Social Psychology, 1921, no. 14, pp. 6-40.
  3. Hall, C. (2006). Teorie osobowosci. Warszawa: Wydawnictwo Naukowe PWN, 2006, pp. 8-10 (in Polish).
  4. Allport, G. (1937). Personality: A psychological interpretation. New York: Holt, 1937.
  5. Watson, G. B. (1927). A Supplementary Review of measures of personality. Journal of Educational Psychology, 1927, no. 18, pp. 73-87.
  6. McCrae, R., & Costa, P. T. (1996). Toward a new generation of personality theories, theoretical contexts of The Five-factor model. New York: Guilford Press, 1996, pp. 51-87.
  7. McAdams, D. P. (1992). Levels of stability and growth in personality across the lifespan. Washington: American Psychological Association Convention, 1992, pp. 299-313.
  8. Guion, R. M. (1965). Validity of personality measures in personnel selection. Personnel Psychology, 1965, no. 18, pp. 135-164.
  9. Schmitt, N. (1984). Meta-analyses of validity studies published between 1964 and 1982 and the investigation of study characteristics. New York: Personnel Psychology, 1984, no. 37, pp. 407-422.
  10. Behling, O. (1998). Employee selection: Will intelligence and conscientiousness do the job? New York: Academy of Management Executive, 1998, no. 12, pp. 77-86.
  11. Barrick, M. R., & Mount, M. K. (2001). The FFM personality dimensions and job performance: Meta-Analysis of met analyses [special issue]. International Journal of Selection and Assessment, 2001, no. 9, pp. 9-30.
  12. Barrick, M. R., & Mount, M. K. (2005). Yes, Personality Matters: Moving on to More Important Matters. New York: Human Performance, 2005, no. 18(4), pp. 359-372.
  13. Johnson, J. W. (2003). Toward a better understanding of the relationship between personality and individual job performance. San Francisco: Josey-Bass, 2003, pp. 83-120.
  14. Friedmann, H. S. (1993). Does childhood personality predicts longevity? Journal of Personality and Social Psychology, 1993, no. 65, pp. 176-185.
  15. Zimbardo, Ph. (2006). Psychologia i Zycie. Warszawa: PWN, 2006, p. 239 (in Polish).
  16. Rogozinski, K. (2010). Zarzadzanie organizacjami uslugowymi. Poznan: Wyd. UE Poznan, 2010, p. 19 (in Polish).
  17. Janowski, A. (2008). Prowizyjny system wynagradzania agentow ubezpieczen na zycie – narzedzie motywacji czy patologia. Lodz: Wydawnictwo Uniwersytetu Lodzkiego, 2008, pp. 295-302.
  18. Janowski, A. (2012). Does the personality matter – talent management in life insurance organizations – future perspectives. Acta Oeconomica Cassoviensia Scientific Journal, Bratislava University of Economics, Kosice. Accepted to publish, 2012.
  19. Rakowska, A., & Sitko-Lutek, A. (2010). Doskonalenie kompetencji menedzerskich. Warszawa: PWN, 2000, p. 17 (in Polish).
  20. Oleksyn, T. (2006). Zarzadzanie kompetencjami. Teoria i praktyka. Krakow: Oficyna Ekonomiczna, 2006, p. 188 (in Polish).
  21. Irons, K. (1997). The World of Superservice. Creating profit through a passion for customer service. Addison-Wesley, 1997 (in Polish).
  22. Janowski, A., Balewski, B. (2011). Human Performance: Competencies, Effectiveness and Talent Management. Torun: Wyd. UMK, 2011, p. 67.

Received 12.01.2013