Modern methods of management decision-making and their connection with organizational culture of the tourism enterprises in Ukraine

Economic Annals-ХХI: Volume 142, Issue 7-8(1), Pages: 95-98

Citation information:
Krupskyy, A. (2014). Modern methods of management decision-making and their connection with organizational culture of the tourism enterprises in Ukraine. Economic Annals-XXI, 7-8(1), 95-98. https://ea21journal.world/index.php/ea-v142-24/


Alexandr Krupskyy
PhD (Psychological Sciences),
Associate Professor,
Oles Honchar National University of Dnipropetrovsk
72 Gagarina Ave, Dnipropetrovsk, 49010, Ukraine
krupskyy71@gmail.com

Modern methods of management decision-making and their connection with organizational culture of the tourism enterprises in Ukraine

Abstract. Management decision-making is a daily task that managers of various levels solve in every organization. Degree of difficulty of this process depends on the scope of authority, responsibility level, manager’s position in organizational hierarchy; on the changes in the environment, unpredictability of which causes emergence of significant amounts of alternatives. For this reason, managers do not rely only on intuition or personal experience (which limited with selective perception, cognitive ability, ability to withstand stress and/or the presence of bias), but use tools (methods) that have stood the test of time and practice; are based at the analysis of a significant amount of primary and secondary information; involve team-building to find the optimal option or to generate ideas. A significant amount of research papers are devoted to such methods, however, the author forms a synergetic approach which contains a detailed analysis of their correlation with the key factors of the competitiveness of enterprise, such as organizational culture and leadership. Existing decision-making practices, problems and style of management at the tourism enterprises are revealed from conducted survey (the first half of 2014) in tourism firms of Dnepropetrovsk and Zaporizhzhia regions of Ukraine, in which 729 tourism managers took part. The most popular decision-making practices in tourism branch were specified, among them are modeling and monitoring of previous results. The study proved the hypothesis of the author concerning strong connection of decision-making management and type of organizational culture. Moreover, 63% of managers were dissatisfied with low attention to organizational culture at their companies. The basis for future research and the synergetic matrix for decision-making management were worked out in the article which give preconditions for further studies and improvements in tourism management of Ukrainian enterprises.

Keywords: Organizational Culture; Management Decision-Making; Tourism

JEL Classification: D81; M14; L83

References

  1. Harrison, E. F. (1996). A Process Perspective on Strategic Decision Making. Management Decision, January, 46+.
    Retrieved from http://go.galegroup.com.vlib.interchange.at/ps/retrieve.do?sgHitCountType…
  2. World Travel & Tourism Council (2014). Travel & Tourism Economic Impact 2014.
    Retrieved from http://www.wttc.org/site_media/uploads/downloads/world2014.pdf
  3. World Travel & Tourism Council (2014). Travel & Tourism Economic Impact 2014. Ukraine.
    Retrieved from http://www.wttc.org/site_media/uploads/downloads/ ukraine2014.pdf
  4. Mador, M. (2000). Strategic Decision Making: Opportunities for Research. Kingston Business School Working Paper Series, 11.
    Retrieved from http://eprints.kingston.ac.uk/6402/1/Mador-M-6402.pdf
  5. Linkov, I., Varghese, A., Jamil, S. et al. (2004). Multi-Criteria Decision Analysis: a Framework for Structuring Remedial Decisions at Contaminated Sites. Comparative Risk Assessment and Environmental Decision Making (pp. 15-54). Kluwer Academic Publishers. Printed in the Netherlands.
    Retrieved from http://www.dtsc.ca.gov/PollutionPrevention/GreenChemistryInitiative/upload/SC1-TMalloy-MultiCriteriaDecison.pdf
  6. Elbanna, S. (2006). Strategic Decision making: Process Perspectives. International Journal of Management Reviews, 8(1), 1-20.
    Retrieved from http://content.ebscohost.com.vlib.interchange.at/Content Server.asp?T…
  7. Eisenhardt, K. M. (1999). Strategy as Strategic Decision Making. Sloan Management Review, 40, 65-72.
    Retrieved from http://sloanreview.mit.edu/article/strategy-as-strategic-decision-making/
  8. Borison, A., & Hamm, G. (2010). Prediction Markets: a New Tool for Strategic Decision Making. California Management Review, 52(4), 125-141.
    Retrieved from http://content.ebscohost.com.vlib.interchange.at/pdf23_24/ pdf/2010/CMW/01Aug10/52641050.pdf
  9. Strategic Leadership and Decision Making. Chapter 12: Team Tactics and Techniques. National Defense University, USA.
    Retrieved from http://www.au.af.mil/au/awc/awcgate/ndu/…
  10. Wickramasinghe, V., & Takano, S. (2010). Application of Combined SWOT and Analytic Hierarchy Process (AHP) for Tourism Revival Strategic Marketing Planning: A Case of Sri Lanka Tourism. Journal of the Eastern Asia Society for Transportation Studies, 8.
    Retrieved from http://www.easts.info/publications/journal_proceedings/journal2010/100179.pdf
  11. Yeong-Ae, J., & Kim, J. (2011). Application of Swot-AHP to Develop a Strategic Planning for a Tourist Destination. Paper presented at 16th Annual Graduate Student Research Conference in Hospitality & Tourism. Houston, Texas.
    Retrieved from http://scholarworks.umass.edu/cgi/viewcontent.cgi?article=1243&context=gradconf_hospitality
  12. Fabac, R., & Zver, I. (2011). Applying the Modified Swot-AHP Method to the Tourism of Gornje Medimurje. Tourism and Hospitality Management, 17(2), 201-215, 201-215.
    Retrieved from http://hrcak.srce.hr/file/111664
  13. Wainfan, L. (2010). Multi-Perspective Strategic Decision Making Principles, Methods, and Tools (Pardee RAND Graduate School dissertation series).
    Retrieved from http://www.rand.org/content/dam/rand/pubs/rgs_dissertations/2010/RAND_RGSD260.pdf
  14. Mazaraki, A., & Vedmid, N. (2013). Semantic Modeling of Service Management of Sanatorium Resort and Health Enterprises. Ekonomicnij Casopis-XXI (Economic Annals-XXI), 7-8(1), 80-82.
    Retrieved from https://ea21journal.world/index.php/ea-v131-21/
  15. Zimmerman, P. B., & Kanter, R. M. (2012, March 29-31). Decision-Making for Leaders. A Synthesis of Ideas from the Harvard University Advanced Leadership Initiative Think Tank. Cambridge, MA.
    Retrieved from http://advancedleadership.harvard.edu/Portals/115252/docs/Decision_Making_ThinkTank_Final.pdf
  16. Carpenter, M., Bauer, T., & Erdogan, B. (2012). Management Principles. Chapter 8: Organizational Culture.
    Retrieved from http://2012books.lardbucket.org/books/management-principles-v1.0/s12-organizational-culture.html
  17. Management Consulting: Organizational Behavior (2014). Lesson 35: Organisational Culture. Management Consulting Courses and Training Resources on Business Management and Executive Development.
    Retrieved from http://managementconsultingcourses.com/Lesson35OrganisationalCulture.pdf
  18. Marchand, A., Haines, V. Y., & Dextras-Gauthier, J. (2013). Quantitative Analysis of Organizational Culture in Occupational Health Research: a Theory-Based Validation in 30 Workplaces of the Organizational Culture Profile Instrument. BMC Public Health, 13, 443.
    Retrieved from http://go.galegroup.com.vlib.interchange.at/ps/retrieve.do?retrieveFormat=PDF
  19. Divan, S. M. (2012). Changing The Way We Do Things. Presenting a Strategic Organizational Culture Framework (A Thesis). California State University, Sacramento.
    Retrieved from http://www.csus.edu/ppa/thesis-project/bank/2012/Divan.pdf
  20. McNamara, C. (2000). Organizational Culture and Changing Culture. Authenticity Consulting. Online Integrated Library for Personal, Professional and Organizational Development, LLC.
    Retrieved from http://managementhelp.org/organizations/culture.htm

Received 11.06.2014