Impact of stakeholders on the performance of green banking products and services: The case of Vietnamese banks

Economic Annals-ХХI: Volume 165, Issue 5-6, Pages: 143-151

Citation information:
Linh, D. H., & Anh, T. V. (2017). Impact of stakeholders on the performance of green banking products and services: The case of Vietnamese banks. Economic Annals-XXI, 165(5-6), 143-151. doi: https://doi.org/10.21003/ea.V165-29

Do Hoai Linh
PhD (Economics),
Lecturer,
Deputy Head of Department of Banking Management,
School of Banking and Finance,
National Economics University
207 Giai Phong Road, Hai Ba Trung District, Hanoi City, 100000, Vietnam
linhdh@neu.edu.vn ;
linhdo.neu@gmail.com
ORCID ID: http://orcid.org/0000-0003-0274-2422

Tran Van Anh
Assistant Researcher,
International School of Management and Economics,
National Economics University
207 Giai Phong Road, Hai Ba Trung District, Hanoi City, 100000, Vietnam
Tran3.Anh@live.uwe.ac.uk
ORCID ID: http://orcid.org/0000-0001-9903-8479

Impact of stakeholders on the performance of green banking products and services: The case of Vietnamese banks

Abstract. The research aims to investigate the impact of stakeholders, and to provide recommendations on the performance of Green banking (GB) products and services in Vietnam. The paper is based upon both questionnaire data from random stakeholders of Vietnamese banks in the period from December 2016 to April 2017, and the analysis of in-depth interviews from the bank’s leaders and government representatives. The interviewed were mostly the stakeholders of top five popular banks in Vietnam: BIDV, Vietinbank, Vietcombank, Agribank and ACB. The results show the significant impact and essential role of the bank stakeholders, as well as the benefits, opportunities and challenges to sustainable development while applying GB in Vietnam. Recommendations are proposed to expand Green banking further for developing countries like Vietnam.

Keywords: Stakeholders; Green banking (GB); Vietnam; BIDV; Vietinbank; Vietcombank; Agribank; ACB

JEL Classіfіcatіon: G21; G28; G31; G39

DOI: https://doi.org/10.21003/ea.V165-29

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Received 22.04.2017