Economics and management of enterprises

Spatial visualisation of stakeholders based on cartographic methodology in management systems

Economic Annals-XXI

Economic Annals-ХХI: Volume 179, Issue 9-10, Pages: 91-104

Citation information:
Závadský, J., Závadská, Z., Stępniak, C., & Stępniak, A. (2019). Spatial visualisation of stakeholders based on cartographic methodology in management systems. Economic Annals-XXI, 179(9-10), 91-104. doi: https://doi.org/10.21003/ea.V179-08

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Ján Závadský
PhD (Economics),
Professor,
Matej Bel University
10 Tajovskeho Str., Banska Bystrica, 97590, Slovak Republic
jan.zavadsky@umb.sk
ORCID ID: http://orcid.org/0000-0002-4773-3290

Zuzana Závadská
PhD (Economics),
Associate Professor,
College of International Business ISM Slovakia in Prešov
1 Duchnovičovo namestie Str., Prešov, 08001, Slovak Republic
zavadska@ismpo.sk
ORCID ID: http://orcid.org/0000-0003-4808-8585

Cezary Stępniak
PhD (Management and Quality Science),
Faculty of Management,
Częstochowa University of Technology (Politechnika Częstochowska)
69 J. H. Dąbrowskiego Str., Częstochowa, 42-201, Poland
cezary.stepniak@wz.pcz.pl
ORCID ID: http://orcid.org/0000-0003-4833-6411

Aida Stępniak
PhD Student (Management and Quality Science),
MA (Management),
Faculty of Management,
Częstochowa University of Technology (Politechnika Częstochowska)
69 J. H. Dąbrowskiego Str., Częstochowa, 42-201, Poland
ainethegenie@op.pl
ORCID ID: https://orcid.org/0000-0002-7731-4046

Spatial visualisation of stakeholders based on cartographic methodology in management systems

Abstract. This study presents a model of a tool for spatial visualization of processes occurring in the stakeholder environment concerning relationship management according to the ISO standards for management systems. Spatial visualization is based on cartographic methodology extended with technological capabilities used in GIS (Geographic Information Systems) systems.

Thanks to the method, different types of issues using environment maps can be presented. This paper proposes a model of a tool enabling multi-criteria spatial visualization of states, phenomena, processes and plans taking place in the discussed environment.

The proposed model of visualization is to be used in the future to present the results of research in the discussed field. They concern stakeholder relationship management according to the ISO management systems. Appropriate technology is required for the application of the model.

The study is part of a stream of works aimed at using the concept of space to describe various sections of reality. It may have both theoretical implications (visualizations based on spatial models), as well as practical ones related to popularizing the use of various types of space to describe phenomena and planning.

The originality of this study is that the present model-based visualization features selected stakeholders within the ISO standards. As part of the visualization example, heuristic spaces were defined, on which objects representing different types of stakeholders were placed, their significance as part of the ISO standard being determined according to each of the features: power, interest and predictability. The data was obtained in a branch of an international corporation operating in the packaging industry.

Keywords: Spatial Visualisation; Interested Parties; Stakeholder Relationship Management; Heuristic Space; Corporation; Packaging Industry

JEL Classification: M14; M19

Acknowledgements and Funding: The authors received no direct funding for this research.

Contribution: The authors contributed equally to this work.

DOI: https://doi.org/10.21003/ea.V179-08

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Received 18.08.2019
Received in revised form 7.09.2019
Accepted 15.09.2019
Available online 11.11.2019

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