Labeling local brand to increase coffee shop visits during the COVID-19 pandemic

Economic Annals-ХХI: Volume 188, Issue 3-4, Pages: 149-157

Citation information:
Susminingsih, Alias, N., Supriyanto, A. S., Kanafi, I., & Subiyadi, A. (2021). Labeling local brand to increase coffee shop visits during the COVID-19 pandemic. Economic Annals-XXI, 188(3-4), 149-157. doi: https://doi.org/10.21003/ea.V188-18


Susminingsih
PhD (Islamic Economics),
Associate Professor,
Department of Economy,
Faculty of Islamic Business and Economy,
Institute Agama Islam Negeri Pekalongan
9 Kusuma Bangsa Str., Panjang Baru,
Pekalongan Utara, Kota Pekalongan,
Jawa Tengah, 51141, Indonesia
behnoush.hamdel@gmail.com
ORCID ID: https://orcid.org/0000-0001-6645-1689

Norma Alias
PhD (Mathematics),
Professor,
Department of Mathematical Science,
Faculty of Science,
University Technology Malaysia
Sultan Ibrahim Chancellery Building,
Jalan Iman, Skudai, Johor, 81310, Malaysia
normaalias@utm.my
ORCID ID: https://orcid.org/0000-0002-1855-1375

Achmad Sani Supriyanto
PhD (Islamic Economics),
Lecturer,
Department of Economy,
Faculty of Economy,
Universitas Negeri Malang
50 Gajayana Str., Dinoyo, Kec. Lowokwaru,
Kota Malang, Jawa Timur, 65144, Indonesia
sani_achmad@manajemen.uin-malang

Imam Kanafi
PhD (Islamic Theology),
Lecturer,
Department of Theology,
Faculty of Islamic Theology,
Institute Agama Islam Negeri Pekalongan
9 Jl. Kusuma Bangsa Str., Panjang Baru, Pekalongan Utara,
Kota Pekalongan, Jawa Tengah, 51141, Indonesia
imam.kanafi@iainpekalongan.ac.id
ORCID ID: https://orcid.org/0000-0003-0816-0167

Ahmad Subiyadi
PhD (Islamic Studies),
Lecturer,
Department of Islamic Studies,
Faculty of Islamic Education,
Institute Agama Islam Negeri Pekalongan
9 Kusuma Bangsa Str., Panjang Baru, Pekalongan Utara,
Kota Pekalongan, Jawa Tengah, 51141, Indonesia
ahmad.subiyadi@iainpekalongan.ac.id
ORCID ID: https://orcid.org/0000-0002-6274-9469

Labeling local brand to increase coffee shop visits during the COVID-19 pandemic

Abstract. The COVID-19 pandemic period has become a distraction and a challenge for the café business due to physical restrictions and large numbers of employees working from home. This research aims to describe how local labeling brands can increase coffee shop visits during the COVID-19 pandemic in Indonesia. While conducting this research, the authors used a quantitative approach. The population are the consumers who come to local coffee shops. The research samples were chosen by purposive and accidental sampling. A total of 758 respondents responded and sent questionnaires back via email and WhatsApp in 2020. The analysis was conducted by using the statistical software SPSS 26 and the AMOS 23 version to identify the relationship between the variables. The research proves that Indonesian coffee brands are well known. The local culture of coffee drinking has transformed from daily activity into popular culture. The quality of coffee, the psychological effects, and the performance of the café influence consumer intentions to visit coffee shops. Local coffee shops have become a preference for consumer visits.

Keywords: Local Brand; Coffee Shop; Performance; Coffee Shop Visits; Pandemic; COVID-19

JEL Classifications: L32; L51; I10

Acknowledgements and Funding: The authors received no direct funding for this research.

Contribution: The authors contributed equally to this work.

Data Availability Statement: The dataset is available from the authors upon request.

DOI: https://doi.org/10.21003/ea.V188-18

References

  1. Auld, G., & Renckens, S. (2021). Private sustainability governance, the Global South and COVID-19: Are changes to audit policies in light of the pandemic exacerbating existing inequalities? World Development, 139, 105314.
    https://doi.org/10.1016/j.worlddev.2020.105314
  2. Budiharso, T., & Tarman, B. (2020). Improving Quality Education through Better Working Conditions of Academic Institutes. Journal of Ethnic and Cultural Studies, 7(1), 99-115.
    https://doi.org/10.29333/ejecs/306
  3. Cleveland, M., Laroche, M., & Hallab, R. (2013). Globalization, culture, religion, and values: Comparing consumption patterns of Lebanese Muslims and Christians. Journal of Business Research, 66(8), 958-967.
    https://doi.org/10.1016/j.jbusres.2011.12.018
  4. Chang, S., Pierson, E., Koh, P. W., Gerardin, J., Redbird, B., Grusky, D., & Leskovec, J. (2021). Mobility network models of COVID-19 explain inequities and inform reopening. Nature, 589, 82-87.
    https://doi.org/10.1038/s41586-020-2923-3
  5. Crick, J. M., & Crick, D. (2020). Coopetition and COVID-19: Collaborative business-to-business marketing strategies in a pandemic crisis. Industrial Marketing Management, 88, 206-213.
    https://doi.org/10.1016/j.indmarman.2020.05.016
  6. Ebersole, M., & Kanahele-Mossman, H. (2020). Broadening understandings of the cultural value of aloha in a teacher education program. Journal of Culture and Values in Education, 3(2), 81-99.
    https://doi.org/10.46303/jcve.2020.14
  7. Han, H., Nguyen, H. N., Song, H., Chua, B. L., Lee, S., & Kim, W. (2018). Drivers of brand loyalty in the chain coffee shop industry. International Journal of Hospitality Management, 72, 86-97.
    https://doi.org/10.1016/j.ijhm.2017.12.011
  8. Hewlett, P., & Wadsworth, E. (2012). Tea, coffee and associated lifestyle factors. British Food Journal, 114(3), 416-427.
    https://doi.org/10.1108/00070701211213500
  9. Kennedy, M. D., Galloway, A. V., Dickau, L. J., & Hudson, M. K. (2008). The cumulative effect of coffee and a mental stress task on heart rate, blood pressure, and mental alertness is similar in caffeine-naïve and caffeine-habituated females. Nutrition Research, 28(9), 609-614.
    https://doi.org/10.1016/j.nutres.2008.06.003
  10. Kim, S. H., Kim, M., & Lee, S. (Ally). (2018). The consumer value-based brand citizenship behavior model: Evidence from local and global coffee businesses. Journal of Hospitality Marketing & Management, 28(4), 472-490.
    https://doi.org/10.1080/19368623.2019.1528916
  11. Kim, S. H., & Lee, S. (Ally). (2017). Promoting customers’ involvement with service brands: evidence from coffee shop customers. Journal of Services Marketing, 31(7), 733-744.
    https://doi.org/10.1108/JSM-03-2016-0133
  12. Kopish, M., & Marques, W. (2020). Leveraging technology to promote global citizenship in teacher education in the United States and Brazil. Research in Social Sciences and Technology, 5(1), 45-69.
    https://files.eric.ed.gov/fulltext/EJ1265676.pdf
  13. Mak, A. H. N., Lumbers, M., & Eves, A. (2012). Globalisation and food consumption in tourism. Annals of Tourism Research, 39(1), 171-196.
    https://doi.org/10.1016/j.annals.2011.05.010
  14. Neilson, J., & Shonk, F. (2014). Chained to Development? Livelihoods and global value chains in the coffee-producing Toraja region of Indonesia. Australian Geographer, 45(3), 269-288.
    https://doi.org/10.1080/00049182.2014.929998
  15. Obal, M., & Gao, T. (2020). Managing business relationships during a pandemic: Conducting a relationship audit and developing a path forward. Industrial Marketing Management, 88, 247-254.
    https://doi.org/10.1016/j.indmarman.2020.05.025
  16. Rueda, X., & Lambin, E. F. (2013). Linking Globalization to Local Land Uses: How Eco-Consumers and Gourmands are Changing the Colombian Coffee Landscapes. World Development, 41, 286-301.
    https://doi.org/10.1016/j.worlddev.2012.05.018
  17. Schwarz, B., Bischof, H. P., & Kunze, M. (1994). Coffee, tea, and lifestyle. Preventive Medicine, 23(3), 377-384.
    https://doi.org/10.1006/pmed.1994.1052
  18. Sharma, P., Leung, T. Y., Kingshott, R. P. J., Davcik, N. S., & Cardinali, S. (2020). Managing uncertainty during a global pandemic: An international business perspective. Journal of Business Research, 116, 188-192.
    https://doi.org/10.1016/j.jbusres.2020.05.026
  19. Song, F., Oh, J. E., Lee, K. W., & Cho, M. S. (2016). The effect of coffee consumption on food group intake, nutrition intake, and metabolic syndrome of Korean adults-2010 KNHANES (V-1). NFS Journal, 4, 9-14.
    https://doi.org/10.1016/j.nfs.2016.04.002
  20. Song, H. J., Wang, J. H., & Han, H. (2019). Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops. International Journal of Hospitality Management, 79, 50-59.
    https://doi.org/10.1016/j.ijhm.2018.12.011
  21. Stavrova, O., Fetchenhauer, D., & Schlösser, T. (2013). Why are religious people happy? The effect of the social norm of religiosity across countries. Social Science Research, 42(1), 90-105.
    https://doi.org/10.1016/j.ssresearch.2012.07.002
  22. Steptoe, A., & Wardle, J. (1999). Mood and drinking: A naturalistic diary study of alcohol, coffee and tea. Psychopharmacology, 141, 315-321.
    https://doi.org/10.1007/s002130050839
  23. Sumadi, Jumintono, & Ardiani, F. (2020). Supply chain brown sugar agroindustry in Banyuwangi district: Analysis study with a dynamic system approach. International Journal of Supply Chain Management, 9(1), 626-632.
    https://core.ac.uk/download/pdf/288291209.pdf

Received 6.02.2021
Received in revised form 24.03.2021
Accepted 29.03.2021
Available online 10.05.2021