The impact of employee skill development on organizational performance in public sector

Economic Annals-XXI: Volume 215, Issue (5-6), Pages: 64-69

Citation information
Adilova, Sh., Shoyimova, Sh., Salinas, L., Alimov, S., Iminova, N., & Rakhmatullayeva, D. (2025). The impact of employee skill development on organizational performance in public sector. Economic Annals-XXI, 215(5-6), 64-69. doi: https://doi.org/10.21003/ea.V215-11

Shakhnoza Adilova
PhD (Education),
Associate Professor,
Head, Practical English Department,
Tashkent State Technical University
2 University Str., Tashkent, 700095, Uzbekistan
adilova.shahnoza@tdtu.uz
ORCID ID: https://orcid.org/0000-0002-8357-6405

Shokhista Shoyimova
PhD (Psychology),
Head, Department of Social Sciences,
Pedagogy and Psychology,
Tashkent State Medical University
2 Farabi Str., Tashkent, 100109, Uzbekistan
sh.shoyimova1975@gmail.com
ORCID ID: https://orcid.org/0000-0002-0144-2279

Luis Salinas
PhD (Economics),
Department of Computers Techniques Engineering,
College of Technical Engineering
2975+9RM, Al-Mahafath Str., Najaf, 54001, Iraq;
Department of Industrial Engineering,
New Jersey Institute of Technology
323 Dr. Martin Luther King Jr Blvd., Newark, New Jersey, 07102, USA
usclw2013@gmail.com
ORCID ID: https://orcid.org/0000-0002-3264-6805

Sardor Alimov
PhD (Philosophical Sciences),
Department of Social and Humanitarian Sciences,
Law Enforcement Academy of the Republic of Uzbekistan
9 Rixsiliy Str., Yunusobod district, Tashkent, 100190, Uzbekistan
s.k.alimov@proacademy.uz
ORCID ID: https://orcid.org/0000-0002-8320-0352

Nargizakhon Iminova
PhD (Economics),
Associate Professor,
Tashkent University of Information Technologies named after Muhammad al-Khwarizmi
108 Amir Temur Str., Tashkent, 100200, Uzbekistan
n.iminova@tuit.uz
ORCID ID: https://orcid.org/0000-0002-0316-9827

Durdona Rakhmatullayeva
D.Sc. (Pedagogical Sciences),
Professor of the Department of Education Management,
Institute for the Development of Vocational Education
2 Universitetskaya Str., Tashkent, 100095, Uzbekistan
raxmatullaevadurdona@gmail.com
ORCID ID: https://orcid.org/0009-0000-7846-5455

The impact of employee skill development on organizational performance in public sector

Abstract. The study investigated the relationship between employee skills development and the performance of government organizations in Uzbekistan. Quantitative results, based on data from 380 government employees (public servants) and managers collected in 2024, showed a strong positive correlation of 0.72 between training and participant’s satisfaction. Besides, the average perceived effectiveness of training among young employees was much higher (4.5 out of 5) than that of employees over 50 years old (3.4 out of 5). At the same time, 75% of respondents mentioned that the main obstacle to skills development is the heavy workload. However, 55% of employees indicated a strong wish to learn more advanced skills, such as data analysis. Our findings also show that the effectiveness of training programs depends on paying attention to generational differences and organizational barriers removing.

Keywords: Employee; Skill Development; Public Sector; Public Servant; Organizational Performance; Government of Uzbekistan; Citizen; Generation Gap; Structural Obstacle; Reform; Bureaucracy; Administration

JEL Classifications: Е24; Е41; Е64; I18; J28; J31

Acknowledgements and Funding: The authors received no direct funding for this research.

Contribution: The authors contributed equally to this work.

Data Availability Statement: The dataset is available from the authors upon request.

DOI: https://doi.org/10.21003/ea.V215-11

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Received 16.03.2025
Received in revised form 15.04.2025
Accepted 20.04.2025
Available online 27.06.2025