Customer satisfaction model and its impact on customer loyalty on the example of automotive companies
Ahidin, U., Suryani, W., Sudarso, A., Lenggogeni, & Tondo, A. (2023). Customer satisfaction model and its impact on customer loyalty on the example of automotive companies. Economic Annals-XXI, 204(7-8), 27-32. doi: https://doi.org/10.21003/ea.V204-04