Customer satisfaction model and its impact on customer loyalty on the example of automotive companies
Ahidin, U., Suryani, W., Sudarso, A., Lenggogeni, & Tondo, A. (2023). Customer satisfaction model and its impact on customer loyalty on the example of automotive companies. Economic Annals-XXI, 204(7-8), 27-32. doi: https://doi.org/10.21003/ea.V204-04
The effect of mobile banking e-service on positive word-of-mouth marketing and customers: a case study of South Kalimantan Bank in Indonesia
Said, L. R., Puspasari, N., & Rusniati, R. (2022). The effect of mobile banking e-service on positive word-of-mouth marketing and customers: a case study of South Kalimantan Bank in Indonesia. Economic Annals-XXI, 198(7-8), 4-17. doi: https://doi.org/10.21003/ea.V198-01
The role of Islamic marketing ethics for customer loyalty in Islamic banking through customer satisfaction
Nasuka, M., Wijaya, T., & Hidayat, A. (2021). The role of Islamic marketing ethics for customer loyalty in Islamic banking through customer satisfaction. Economic Annals-XXI, 187(1-2), 189-196. doi: https://doi.org/10.21003/ea.V187-18
Factors influencing customer loyalty towards mobile phones brands – evidence from the Czech market
Slaba, M. (2019). Factors influencing customer loyalty towards mobile phones brands – evidence from the Czech market. Economic Annals-XXI, 176(3-4), 109-117. doi: https://doi.org/10.21003/ea.V176-11